Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Accessories All Free Size, Suitable for Most Kids 
Customer –
Dress is very beautiful, unfortunately delivery was almost 2 months, and the festival had to find another outfit. The photo girl Height 130 cm, hopefully not outgrow the next year to New Year holidays.
A***a –
The 150 ordered Child has a size of 140 cm.
N***a –
Suit cool, fabric beautiful and soft to the touch. Disadvantages of inverted strap and a little crown, it year-old baby butt.
A***y –
Product description. The quality is good. Size fit for girl 5 years height 115 cm, with a little stock, but the bandage on head tight and through time pressure begins. Thank you, very sociable. Recommend this shop and store.
D***a –
Suit good quality, carefully. Synthetic fabric. Size 110 cm I Order 130, fit, a little too big. 130 cm 150 length good, but too wide. THE headbands are small appeared. Generally satisfied with the order, the store did not communicate, but he sent the package quickly. Thank You Very Much!
A***a –
Stunning costume, came in two weeks in SF, size M 120 mark. Very high quality and beautiful!
V***a –
Very good and beautiful dress. Fully consistent with the description and photos. Growth took 125 7-8 years. Sat almost perfectly. Supplier Of prompt and contact. The Order was shipped the next day after payment. Kaliningrad was sending a month-5 days from China to Russia (very fast) and the rest of the time mixed with different sorting items. My Daughter is very pleased with the suit. Highly recommend)
M***o –
Very fast shipping, I loved the costume with wig. The store has sent us nails stickers as detail. Thanks. Will buy.
A***z –
Costume perfect, such which photo. Very quality nice.
L***k –
Bones super! Thank You Very Much! Child height 124 cm. A Special thank you for the gift!
S***a –
Thank you stores of clothes is very good
O***a –
Less than 2 weeks! Child 4 years height 103 t Order (the table height 110). Come with a small margin. Table. Only the head not prolazit topic through straps. Tightly sewn. Otporola them, sew on buttons back. Recommend!
A***v –
Fine quality! Pretty detailed costume. The daughter is 4 years (120 cm/18 kg) Size 7-8 big. See Video reviews on my channel RedCubeCraft on YouTube, and subscribe to not miss interesting video! Thank You Very Much!
Customer –
Delighted. It is beautiful, good fabric. Don’t try it by that is a gift But size a bit petty. buy the 11/11 by 12,39 € and in 8 days we had in house, well packed and gift. many thanks without doubt repeat
E***a –
Did not expect such good quality. My daughter loved it. As soon as an example and did not want to shoot. The 6.5 years 150 bolshevat. Next year will be fit. Packed in a beautiful bag, carefully. Advise. Delivery fast. Think of dress a princess. Thanks to the store.
M***k –
Beautiful Bright suit. Is good, do not stick out. A child. waiting for the holiday to wear. not нахудого baby, let’s say the Normal thickness. the photo looks blue, but it is difficult to give correct одтенок, but not the green and blue, that somewhere.
B***b –
Cool item, thank you for the tip size.
S***e –
absolutely perfect. Just as pictured, well made, good size, lovely colours and materials
M***z –
Beautiful such which the image, my back have elastic for not pressed, waist back with elastic. Cute details
M***A –
I love it!!!! Is beautiful, more beautiful than the picture. The great fabric, good finishes. He order the size 5 (130 cm)