We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.85 out of 5 based on 20 customer ratings
20 reviews
100% of buyers enjoyed this product!
5 stars
( 17 )
4 stars
( 3 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 4 out of 5
S***a –
It Is Expected that backpack will be smaller. Large spacious. Many pockets, zipper all good, no smell. IN a small place school, crooked sewn thread, but it’s not much. Fabric stiff, think will easily оттираться if stained. The Result Of good product!!!
Rated 5 out of 5
V***n –
Great, convenient, beautiful, I’m satisfied. Thanks to the store)
Rated 5 out of 5
Customer –
Price and super quality no smell shipping less than a month in Moscow store answer questions.
Rated 5 out of 5
Customer –
Excellent backpack, not something to complain about. Decent quality, well-made, not consumer goods. Very spacious. Shipping is not the fastest, of course, but maybe because of holidays.
Rated 5 out of 5
A***o –
Bag of good quality! Material thick, stitched, zipper though a little tight. For the money Super!!! Looks much more expensive!
Rated 5 out of 5
E***n –
Does look handy. Super fast delivery 1 week came incredibly fast.
Rated 5 out of 5
E***a –
Custom made 11.11 delivered goods already 3 in the post office in Krasnodar, ooooochen too long. In turn, spent a long time product in Столбище, until a call and the reasons for the delay. Seller answer questions in time. The rest of the bag quality is good. Strings are present, there is no smell))
Rated 4 out of 5
B***a –
Sent at once, the order came quickly. Quality is good, but in a couple of places of stick. Big and large! 4 stars just for being that no than fixed to a wheelchair, only loop.
Rated 5 out of 5
L***y –
Chic bag! All it is, as I expected and even better. Suitable not only for mothers, but also just lovers comfortable and spacious bags. The Only disadvantage is that very long service. To me was more than six months.
Rated 4 out of 5
A***a –
The status of the order was “made” in another city! 🙁 I open a dispute! Seller insisted to close the debate and dutifully waiting-me such a scenario is not suitable! As a result of backpack still came after 28 days! TO most backpack complaints! A great thing 🙂 hope will wear well! Communication with the same principle rules! But the logistics need to adjust. The backpack advise))) Cool)))
Rated 5 out of 5
L***a –
Ordered 24. 11 it was 18.12. All-match. All super. Summer will try!! Good bag. Recommend.
Rated 5 out of 5
O***a –
Book bag 23.11.18. Came 24.12.18. Krym)) All perfectly folded. the quality is good. Zipper closed Color as the photo Dark blue I AM happy. Recommend.
Rated 5 out of 5
E***a –
Everything is fine, but thought the color will be a little darker, and he fall light
Rated 5 out of 5
Y***o –
The quality is good. Bag very spacious. Bought for 850r on sale
Rated 5 out of 5
L***o –
MSK 3 weeks, parcel tracking. Bag is awesome, long thought to buy or not. AND never regretted that bought. Live color more beautiful, very roomy pockets. Sew is neat, no smell. All mothers and expectant mothers recommend this super backpack.
Rated 5 out of 5
N***a –
Shipping 19 days minska. Backpack very much! Does not stink, smells good new thing. All seams smooth, fabric is thick. Locks external super-duper, domestic small could be better. Very comfortable, light, top along the lock with two sides inserted spokes shaped lock. Many pockets, very convenient!! When this, be sure to order another!) packed in bag with zipper and to your package.
Rated 5 out of 5
Y***n –
Excellent. Krasnodar Region In about a month. Tracking! Super)) would now like other colors)))
Rated 5 out of 5
P***o –
Cool comfortable bag. wife happy. quality fire. all mothers and recommend to the bag and this store. package came fast tracked all the way
Everything is fine. Bag in red color is very bright, festive red. Description, marriage is not identified. Would be a lightning silver, all prices would not be)
Only logged in customers who have purchased this product may leave a review.
S***a –
It Is Expected that backpack will be smaller. Large spacious. Many pockets, zipper all good, no smell. IN a small place school, crooked sewn thread, but it’s not much. Fabric stiff, think will easily оттираться if stained. The Result Of good product!!!
V***n –
Great, convenient, beautiful, I’m satisfied. Thanks to the store)
Customer –
Price and super quality no smell shipping less than a month in Moscow store answer questions.
Customer –
Excellent backpack, not something to complain about. Decent quality, well-made, not consumer goods. Very spacious. Shipping is not the fastest, of course, but maybe because of holidays.
A***o –
Bag of good quality! Material thick, stitched, zipper though a little tight. For the money Super!!! Looks much more expensive!
E***n –
Does look handy. Super fast delivery 1 week came incredibly fast.
E***a –
Custom made 11.11 delivered goods already 3 in the post office in Krasnodar, ooooochen too long. In turn, spent a long time product in Столбище, until a call and the reasons for the delay. Seller answer questions in time. The rest of the bag quality is good. Strings are present, there is no smell))
B***a –
Sent at once, the order came quickly. Quality is good, but in a couple of places of stick. Big and large! 4 stars just for being that no than fixed to a wheelchair, only loop.
L***y –
Chic bag! All it is, as I expected and even better. Suitable not only for mothers, but also just lovers comfortable and spacious bags. The Only disadvantage is that very long service. To me was more than six months.
A***a –
The status of the order was “made” in another city! 🙁 I open a dispute! Seller insisted to close the debate and dutifully waiting-me such a scenario is not suitable! As a result of backpack still came after 28 days! TO most backpack complaints! A great thing 🙂 hope will wear well! Communication with the same principle rules! But the logistics need to adjust. The backpack advise))) Cool)))
L***a –
Ordered 24. 11 it was 18.12. All-match. All super. Summer will try!! Good bag. Recommend.
O***a –
Book bag 23.11.18. Came 24.12.18. Krym)) All perfectly folded. the quality is good. Zipper closed Color as the photo Dark blue I AM happy. Recommend.
E***a –
Everything is fine, but thought the color will be a little darker, and he fall light
Y***o –
The quality is good. Bag very spacious. Bought for 850r on sale
L***o –
MSK 3 weeks, parcel tracking. Bag is awesome, long thought to buy or not. AND never regretted that bought. Live color more beautiful, very roomy pockets. Sew is neat, no smell. All mothers and expectant mothers recommend this super backpack.
N***a –
Shipping 19 days minska. Backpack very much! Does not stink, smells good new thing. All seams smooth, fabric is thick. Locks external super-duper, domestic small could be better. Very comfortable, light, top along the lock with two sides inserted spokes shaped lock. Many pockets, very convenient!! When this, be sure to order another!) packed in bag with zipper and to your package.
Y***n –
Excellent. Krasnodar Region In about a month. Tracking! Super)) would now like other colors)))
P***o –
Cool comfortable bag. wife happy. quality fire. all mothers and recommend to the bag and this store. package came fast tracked all the way
I***a –
Backpack super. The quality is excellent. Seller otzyvchevy, consider my request. Parcel arrived quickly. Definitely recommend. Full review on ITao http://m.itao.com/detail/show.htm?postId=4000004964488895
D***a –
Everything is fine. Bag in red color is very bright, festive red. Description, marriage is not identified. Would be a lightning silver, all prices would not be)