Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
B***d –
work fine.i like it.good stuff
A***v –
Shipping only 2 weeks Vologda region. Seller no complaints, but the design is nonsense. Can not open only child patient anorexic. Tape falls off, so if you make holes and fasten the screws, it will be much better. And yet gave them a closet gathering dust.
R***h –
Perfect! Thanks!
A***v –
Arrived in 4 weeks. The 4 latch one magnet. Has not yet been established, but the hook on the magnet respond quickly.
Z***s –
Jó minőségű, használható, már többször mercerizing ltem ezt-06 A terméket. Recommended
A***r –
Cool stuff, work right for other purposes, the child will be difficult to tear, magnet opens through 2.5 cm/3 cm (thickness) CHIPBOARD (wood), satisfied with the product. bought for 824 rubles.
V***y –
Very quickly arrived package wrapped! A couple of weeks, literally. One week holidays. Workmanship and functionality of the above. It was packed everything is fine. Recommend store and goods. Expensive of course, but for the baby’s safety is to pay.
N***y –
Delivery 10 days. Packed well. Seller sociable. Complete instructions. Now the fun-the installation process. Put the door kitchen шкавчика exactly, so as not to loose and easy close is not easy. Fancy man, which barely впихнулся INT locker выбросив all pans. And so, inside all is PERFECT. Half an hour later tried to back to get out, but it works. Strong tape. Seller five stars!
S***v –
Great clips, very strong Small year, began to constantly open all succession boxes With these locks it pulls a couple of times, it is impossible and forgets about your idea So that you can keep them open that would not interfere in everyday use and Lock only when the child is climbing
S***v –
16 days. Very quickly. Thank you very much. The only negative is one magnet on 4 lock is important not to lose. No contact with SO 4 stars.
C***a –
well packed. I didn’t try yet but surely would be great
D***l –
Lock look OK. Plastic good quality. Order came complete. Tape 3 M I think that will be fine to stick. Damage only that no holes to screw. All fasteners act the Magnet attached to set. I home another set purchased in Poland and unfortunately the wzajem don’t open
V***v –
Most difficult thing properly. SUPER thing. Three months are. the child’s exercise: Go to the kitchen and check where Mom forgot “Lock” to return to the place. When the child is in the kitchen, and I am preparing, разлокирываю locks. That’s all. I am very happy. Can only “Magnets разблокировщиков” not enough of 2 pcs. The 8 PCs locks. If separate bribe?
L***L –
Locks come in the claimed amount. There are instructions in English. The Seller is very helpful.
F***v –
Finally they come! Baby just started strongly climb cabinets. But don’t have time to do break yet) had already bought counterparts in the Moscow оланте. Very cool stuff, but in half boxes just got. But I am being fastened with screws. These-selfglue. Xs to lead, when the child begins to pull with force. Or when adults will pull, forgetting about lock… Can be Drill softwood through too. Let ‘S See. IN general, is fine. Magnet easily takes after 2 cm facade of solid wood. Outside pasted Black Point to know where to put the magnet. The Point Of the one
T***a –
Good locks! Hold perfectly! House closed all cabinets and drawers, to not lose to put magnet we stuck stickers and no longer путаемся.
Y***I –
Good locks, function, if put upright and horizontal. Tested, but not installed. Recommend.
M***s –
Good solution who have little kids! Drill or what not, stuck all, children grow up can be easily dismantled!
N***n –
Delivery fast, only 9 days and has been posting on mail Krasnodar. Tape the 3M, in terms of reliability test)))
A***v –
No plastic smell. Included are two magnets for them included are two goals, which can be mounted on the wall is also the tape that always know where magnets-it’s convenient. Just like in the description, work well. Goods come quickly. Tape quality marks on the furniture after peeling leaves. Seller recommend “5 +”