Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered a suit for girl 6 years, growth 120 cm, dress set perfectly! Thanks rezinochki (of which made up) dress sit and on other parameters, and thinner and thicker, my waist 60 cm. Order arrived on time, or at least the time! The quality is good, Hem lush, color As the picture, packed well, flowers are not wrinkle, only tulle ironed. Ring plastic, well-kept, not had to pin. Order very davolno, thank you very much, my daughter loved it!
A miracle!!! Thank You Very Much. AND yet, sooooo quickly realized
The dress is gorgeous, beautiful colors and comply with the description. Thanks to the store which put a gift in the order. I recommend this supplier
amazing coustom, quality fabric. highly recommended. thanks for the Santa hat gift
Perfect dress. Carefully, do not stick out. Convenient. Beautiful flowers. Shipping 3 weeks.
Beautiful perfect Girls Dress size of 4 years beautiful color take 20 days to reach Chile to the town of tip arenas very fast
The dress will be quickly. Quality Happy, my daughter is pleased. Top-stretch. There Is lining. Silk ribbon tied behind the neck. Or you can do the straps. Tulle in the form of ribbons tied to the top of the dress in two rows. Work magnificently. Roses super single, hoping that tulle will be brighter. The height is 120 cm (6,5 years) size L fit. Recommend store.
Item came just as described! Very happy with my order! Will take pictures when my daughter wears it for her birthday coming up!
All the photo is very beautiful and high quality! Like! Fast shipping 30 days
Super fast shipping, very happy with this cutie UNICORN dress
Beautiful! As shown in the images. The girl has 5 years, it is long as she wanted. It measures 117 cm
Its beautiful, arrived very quickly. TO my daughter was nicely.
Really beautiful good quality conforms to the photo fast delivery my daughter m’es of 3 years I have caught 4 years I am very satisfied
The gown was small for my granddaughter, but made an agreement with the store and paid only half the price. The gown is like the photo of seller. Bought number 14 and my granddaughter has 8 years, but the gown was short and tight.
Great item for the price. Happy will buy from store again. Lovely item.
It is beautiful (the headband left does not come with the suit had I in house, is the right)