Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
M***a –
Package came very quickly-for 2 weeks. the Seller sent the goods after payment. track number tracked to the issuance. A teenager 13 years old (height 168 cm, 44-46 p-p) XXL A little loose, you can put the volume sweater. it was possible to take and XL (in this case jacket would pritalen). the inside of the normal lining silk with cute print. the inside of the tag is Rostovka 175/96. Jacket daughter liked. Recommend! Thank you and good luck!
D***a –
The material is very good. The coat has Hood. The size for my daughter was perfect, but no slack. If the person is not serve. Came very fast. Loved!
Customer –
Excellent!!!! Bought for 1.62 and 49kg… prissy!!! Very fast the delivery!!! Congratulations
M***S –
Much best than imagined, superb quality overall successful very wordy and detail. Recommend this garment.
A***P –
Superb jacket!! I Am delighted with the purchase. Perfect todo, carefully wrapped, quality nice, size OK and is beautiful! Same as the photo. Asked the size XXL measure 1,77 and weight 70 kg. Measurements: 95-85-104 and was going well, a size more not be bad, depends on the clothing to wear underneath. Recommend 100%
N***a –
Spasibochki store. Quality A Super. Ordered a short and long-so, size XXL, though short had to order a size smaller it would be better, and red at the time
G***a –
Jacket is good for the price, 18 dollars. Size 48, jacket size XXL, a thin sweater. Negative One-The right hand the mitts hole for the thumb is in the little finger. When перекручиваешь to got thumb, all twisted sleeve. Probably an error seamstress sewing. Ordered 31 Aug, received 5 Oct.
E***a –
Jacket! The O. G.-92 (without bra) XXL. You can hook sweater. Although for Greek climate, probably the only jacket enough. Warm enough. Thank you very much for quality products.
D***a –
Thanks for чудесното yak. Quality and напъно отговарящо opisanieto. Brza delivery. Thanks☺
J***a –
excellent jacket! good quality and looks very lovely. I love the colour. It fits me too but is for my mum who is smaller than me. She loves it very much.
M***p –
Oké! Good coat, thick but not super thick. The duimgaatjes are for me what at the narrow end. I k have EU size 36 and chose a XXL but according to me had a XL also appropriately. The coat is a little spacious but in the winter with thick pull so sure good;-) I chose the version with a hood. Perfect for this price! Shipping was also quickly, 2 weeks.
E***a –
The jacket is very like, reached quickly, but because of the hitches mail Russia was able to get it only a month from the order. Packed in a regular zip package gray. reached safety. The high-grade 42nd size L. afraid to order less, because usually Chinese jackets made small breasts. This jacket is no exception. Chest went well, only a small margin on thick sweater. THE hips of course too wide. Well, in general, it turned out that looks very cool, and hips are well suited to Bolonev pants. Seller outgoing written many times. Very happy with want more other color order, in order to suit one color with pants. The most important thing that Black Jacket No cheap gloss, very afraid that he will, but the jacket is perfect. My height 164, weight about 50. Hand is a little too short, well tolerated. Even the store would take a jacket
E***a –
Jacket in life is beautiful. But the color is different. The autumn or early winter. Crosslinked. Good decorate knit inserts. Cons of: Top fabric, very shiny, as Soviet boloniy. And of course, very upset very thin lining. It rustles, and shine through it all seams for lining. Hanger as usual. Normal delivery. Value for money is excellent. Thank you! Size fit for girl 11 years with a small margin.
I***a –
Size choose the reviews, you can order one size larger. Not Strong smell. Thread sticking out. Upset a hole in your pocket. Sorry new jacket darn. Through the dispute 100 rubles. Star did not take off. Seller need to look carefully at the goods before shipping. At first glance, worth the money.
G***a –
Jacket excellent, very happy. Size perfect, quality is good. Thank you, very recommend and goods and store.
H***a –
The jacket is excellent. Delivery fast. The measurement table match. Took the child. Inside the hood trimmed with gray Jersey. Sewn well, something out strings, but that’s okay. The side seams are not the same finishing line-for me not critical. There is a loop, for which to hang. Hand-wash only.
M***k –
Jacket super! Color Match, flat seams. Wear clothes 42-44 size l took and fits perfectly. The Parcel was 20 days, the track is monitored. Seller put rezinochku as a gift. Thank you very much!
P***l –
Jacket! Before The Arkhangelsk region came in two weeks! Seller continually monitors and evading, very sociable. To its full Russian 46 XXL, fit perfectly. My height 169. Sleeves is not short. Quality like. Let ‘S See, after washing. AND so, 5 +!
A***s –
Jacket product such as the pictures. For 165 sleeves could be ciut longer, but this detail. Pretty thin, rather for autumn and spring, relatively warm winter. Very I like. Inevitably there will be zalegała rack. Thank you stores for very fast delivery.
P***a –
loved… one from my best shopping no ali. the coat esquenta same, gonna test in gramado-rs in july… rs. very well done, stitched and details are perfect. arrived with 1 month and 4 days and the code acing works very well. outside the store which is suuuuper considerate and very polite. still me sent a toast fluffy (xuxa de hair).-thank you ao seller…