Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty coat,-fast delivery (10 days to Territory), size M us at 1 year old (80 cm.) store 5 + + + + + + +
Beautiful coat super recommend store very satisfied many thanks
Very beautiful, this nicely made and stitched! Super!
Very beautiful, carefully stitched, wireless that stick out, soft and warm! Highly recommend both item which the store!
very nice winter coat….my girl is 4 and I have ordered size 8 and it fits perfectly.shiping took one month
Great coat stitched quality, baby happy. Thank you
Cool coat, child does not want to remove it. thank you and store! recommend! granddaughter ordered the 4 years, just.
Good Morning! The coat is much better than I could imagine. It’s unbelievably beautiful, very warm. I bought a larger number and it was perfect. Arrived well before the deadline, I am very satisfied. Thank you
Coat cool! Took my daughter-for 1.5 years too big, but we wear. Think enough for the next winter. On a cold, of course, not approach, and that’s to-15 or in car-it. Delivery fast, 3 weeks, tracked all the way
The jacket is really nice and good quality. Only a small error that it was hole in the pocket. But store agreed to give 50% refund to spend on other item. It is a win win solution for both. The shipping time with e-packet is accurate and communication with the seller is top. Recommended but seller need to inspect the item carefully before ship out. Luckily that my client very easy going this time. But I have to refund 50% to my client for this error too.
Very beautiful coat, but strongly, at the age of 3,3 years and Height 100 ordered 6 size. Zipper fastened back to back, sleeves slightly length. It Turns Out to be ordered on 2-3 sizes larger.
The quality of the cloth is excellent as in the description, and the dress must be taken with a larger measurement
The jacket is beautiful. Arrived in 45 days. All praise!
actually a really nice jacket. bought for my niece for xmas. she loves pink and she loves soft and comfortable things. so I know she will love this jacket. its made very well and impressed with it. love the overall style and the quality im satisfied for sure. all seems in order. stitching is good and like the attachment on zipper so it’ll be easier to grab. it all came in perfect time for the holidays. very happy with product. ask questions and I’ll do my best to answer them. also I will leave you with additional feedback soon. til then I recommend this product, highly recommended.
18 days to Algeria well top super fast shipping great clothes lovely gorgeous as described 5 stars store/store great communication will definitely buy more from you thank you
Coat super! Definitely recommend! Quality on top! It Looks wonderful.
Coat cute, soft, but not winter but the ranniyu Spring and Autumn even very well
The order was three weeks before. Jacket nice coat, sewn neatly, smell of new things. Not a measure, took her granddaughter, height 95 cm, age 3 years, thin, so is at the time. Slightly loose, just for warm sweaters. The coat of thin, silky faux fur for not very cold days, color beautiful red. Purchase and the store. Please refer to the size, it is better to take a little more.
The Coat is very beautiful and high quality! Size M length from crying to the bottom 39-40 cm, sleeve 27 cm. Fluffy, soft. Per child per year is fine! Fast shipping. Recommend product and store!
The color is different from the picture. Size 130 for growth of 116 in the butt. And the coat for the money is excellent. Thank you very much.