Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-30 Business days
||10-30 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Jacket class for the money!!! A 42-44, height 159, weight 55 kg l ordered. possible, but the shoulders is narrow and sleeves are shorter. Abdominal widely. Fitted. Went to Lower Novgoroda 2.5 weeks.
Good quality of product is worth it. Thank You by my product. Order one size bigger
It is a windbreaker not warmed but I wanted to clean protection from rain, the 46 P XLподошол and sleeves on Height 172 OK
Ideal. And on her shoulders and long hoses one in one. My hands are long and broad shoulders. Long sleeves off the shoulder cm. Width shoulder 43 cm
Comfortable windproof jacket. Only a bit short. And against a little tight. But overall jacket super.
Order received good jacket with warm rain most carefully sewn thread not hang around Thank you friend recommend this shop
Very good a windbreaker. Height 140-146 cm in size XS
Jacket very good bright warm autumn or spring. Delivery very fast just over a week. All seams are smooth without smell. Thank you very much. The 46 size l took
I did not expect such a good product. Size M does not match. The next time I will order a larger size. The quality is super !!! I recommend !!!
Jacket come in Peter for 2 weeks. Track to track. Very satisfied, very good quality! No strings, no smell. On og 96 XL sat perfectly, but the sweater has not dress. My height is normal length!!! Bright color, excellent, closer to a lemon. Zip pockets jacket, thin padding polyester. Suitable for warm autumn.
Seller umnichka, immediately sent me my order. shipping 2 weeks. jacket, color beautiful. measurements sootvetstauyut dimensional grid. recommend!!! Photo throw off later.
Light and warm jacket. Took the attacks on nature and riding a bike in cold weather. XL 165/50 87/65/89 sat svobodnenko. Took another store blue M, very short. Hood Is ridiculous.
Курточка пошита хорошо, нитки не торчат, швы ровные, запаха нет. Доставка долгая, но я думаю это связано с футболом)) на наш 44-46 взяла L, села хорошо, единственное пройма рукава высоковата.
Покупали на вырост. А на меня 44-46 туговато.Пошто очень хорошо, швы ровные ниток нет и запаха нет. советую.
excellent 44 daughter took jacket village, thin, warm cool summer autumn or on, color is brown, possible dark brick
super! color is slightly different, крабовый carrot or more, size s fit perfectly: рост-160, weight 50 kg; weather cool summer! very thin! пролавцу thank you!
jacket came of a month, perfectly fit perfectly, took to your 46-48 xxl влитая me as village, smell no, thread not, color bright, regreted took what i do not, fit cool summer, thanks to store, to all
good thing. 10 years old girl tight on is quite good. thread stick. want to bring that there are nuances “to mind.
all super, jacket bright, delivery fast, xl size 44 заказала
itself jacket standards, here i wish to immediately and seams разошлась zipper only better, 570 usd for basically ….