We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 4.65 out of 5 based on 20 customer ratings
20 reviews
100% of buyers enjoyed this product!
5 stars
( 13 )
4 stars
( 7 )
3 stars
( 0 )
2 stars
( 0 )
1 star
( 0 )
Rated 5 out of 5
Customer –
The coat is super warm but he put time a arrive I have the engaged a dispute that n’as not led before the parcel n’arrive has me.
Rated 5 out of 5
A***d –
Ultra fast, very good quality, very beautiful color
Rated 4 out of 5
L***r –
The coat was the I expected, according to the customers’s photos. I did the purchase for a winter more strict, but it is not so hot. Probably take a temperature 10 degrees. The size was perfect in me, weight 57 kg and 1,69 tall. Have some defects seams, and expected that the “skin” collar was bigger, but price is the pity. Arrived in less than 1 month in Rio De Janeiro.
Rated 5 out of 5
D***V –
Peter Went Up To 25 days. Size fit. The 46 size L ideal. Unexpectedly soft shell jacket, very nice. High-quality welds, zipper is good. Seller recommend!
Rated 4 out of 5
M***a –
The Jacket is not bad, but the sleeves do not match, take XXL 48, sleeves very long, otherwise all OK, store recommend taking XXXL, well not
Rated 5 out of 5
A***a –
Nice park, bright color, soft material. Usually Wear S, ordered L-fit perfectly. The length of the priest (my height is 168 cm).
Rated 5 out of 5
A***a –
Qualitatively super 🙂 wonder if even one color not take 🙂
Rated 4 out of 5
P***o –
It’s look the same as picture and good quality
Rated 4 out of 5
K***k –
The park at 168 height and 55 kg weight-perfect. You can wear a warm sweater. Nothing, never pull. The park is comfortable. Visually, it as the picture is thick, but in fact-thin, virtually no filler, can a thin layer of padding polyester. Top material, similar to Cotonou, but feels very nice, like velvet. Lining-like faux bathrobe. This light autumn jacket. A star because to it-NOT WINTER PARK!
Rated 5 out of 5
L***y –
Looks just like the picture. The faux fur inside is soft and warm. There is no fur in the sleeves, but it is insulated.
Rated 4 out of 5
M***z –
Great size OK, the color, the fabric is nicely, had some few Wireless and had 2 marks as color pencil But well
Rated 5 out of 5
B***g –
Very happy with our purchase, Well made from very soft good quality fabrics, Nicely finished internal lining & comfortable to ware. Great product & recommend, Thank you to the store!
Rated 5 out of 5
R***k –
First order Large size, it was too big. I ordered again for size M it is fit me perfectly. Shipping and delivery quite fast. Also order a few in different colours for family , all of them come in the good condition. Value of money.
Rated 5 out of 5
R***r –
Much. Size l took, the 2 sizes larger than wear. IN Zolle take Size S. (For orientation). The sweater has a place, think for our winters in Moscow will park. Flat seams, soft material, thread sticking there was hardly any. Outgoing and change color as promised. Thank You
Rated 4 out of 5
A***e –
The product is good and warm, but fleas are coming out now and then dont know what will happen after the first wash. keeping my fingers crossed and the store was good and prompt to reply to msgs. over all experience is good.
Rated 5 out of 5
S***a –
Very good and warm!
Rated 5 out of 5
A***i –
the jacket is great. my mom is very pleased. its fits perfectly
Rated 5 out of 5
Customer –
perfect condition and well packed figment… super quality nice & perfect waist… many thanks!
Rated 5 out of 5
Customer –
stunning, no Is very Long, But Is gross, ever super warm and the best arrive single 20! good material JACKET, color matching outdoor charge… ever super recommended selling
Rated 4 out of 5
Customer –
the perfect CAMPERA m stick. 30 days arrive a.
Only logged in customers who have purchased this product may leave a review.
Customer –
The coat is super warm but he put time a arrive I have the engaged a dispute that n’as not led before the parcel n’arrive has me.
A***d –
Ultra fast, very good quality, very beautiful color
L***r –
The coat was the I expected, according to the customers’s photos. I did the purchase for a winter more strict, but it is not so hot. Probably take a temperature 10 degrees. The size was perfect in me, weight 57 kg and 1,69 tall. Have some defects seams, and expected that the “skin” collar was bigger, but price is the pity. Arrived in less than 1 month in Rio De Janeiro.
D***V –
Peter Went Up To 25 days. Size fit. The 46 size L ideal. Unexpectedly soft shell jacket, very nice. High-quality welds, zipper is good. Seller recommend!
M***a –
The Jacket is not bad, but the sleeves do not match, take XXL 48, sleeves very long, otherwise all OK, store recommend taking XXXL, well not
A***a –
Nice park, bright color, soft material. Usually Wear S, ordered L-fit perfectly. The length of the priest (my height is 168 cm).
A***a –
Qualitatively super 🙂 wonder if even one color not take 🙂
P***o –
It’s look the same as picture and good quality
K***k –
The park at 168 height and 55 kg weight-perfect. You can wear a warm sweater. Nothing, never pull. The park is comfortable. Visually, it as the picture is thick, but in fact-thin, virtually no filler, can a thin layer of padding polyester. Top material, similar to Cotonou, but feels very nice, like velvet. Lining-like faux bathrobe. This light autumn jacket. A star because to it-NOT WINTER PARK!
L***y –
Looks just like the picture. The faux fur inside is soft and warm. There is no fur in the sleeves, but it is insulated.
M***z –
Great size OK, the color, the fabric is nicely, had some few Wireless and had 2 marks as color pencil But well
B***g –
Very happy with our purchase, Well made from very soft good quality fabrics, Nicely finished internal lining & comfortable to ware. Great product & recommend, Thank you to the store!
R***k –
First order Large size, it was too big. I ordered again for size M it is fit me perfectly. Shipping and delivery quite fast. Also order a few in different colours for family , all of them come in the good condition. Value of money.
R***r –
Much. Size l took, the 2 sizes larger than wear. IN Zolle take Size S. (For orientation). The sweater has a place, think for our winters in Moscow will park. Flat seams, soft material, thread sticking there was hardly any. Outgoing and change color as promised. Thank You
A***e –
The product is good and warm, but fleas are coming out now and then dont know what will happen after the first wash. keeping my fingers crossed and the store was good and prompt to reply to msgs. over all experience is good.
S***a –
Very good and warm!
A***i –
the jacket is great. my mom is very pleased. its fits perfectly
Customer –
perfect condition and well packed figment… super quality nice & perfect waist… many thanks!
Customer –
stunning, no Is very Long, But Is gross, ever super warm and the best arrive single 20! good material JACKET, color matching outdoor charge… ever super recommended selling
Customer –
the perfect CAMPERA m stick. 30 days arrive a.