Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
J***o –
The well-packed product arrived. How the publication is described. I will try it and leave my additional feedback
J***Y –
Looks good quality and good workmanship. Good value for money. I’ll try it and rewrite a comment. But at first glance it seems of good quality. I recommend this product as well as the seller.
U***r –
Five stars only for the service Ali. If you pay extra for the box, you will get a doll. And accordingly the goods of inadequate quality.
S***n –
The glasses are cool. I advise the seller. answered questions. The size of my head fit me. I didn’t check everything. Checked and soldered with the thinnest lens. Shines normally, but I would like it better. There is a rubber webbing included. Can be changed instead of glasses showers. Turning on the flashlight on top. The flashlight and lens itself is adjustable by tilting up and down. For soldering small parts a good option.
A***i –
Super fast delivery and as described, very comfortable set. I recommend.
t***t –
Delivery, super fast, everything is as described, a little bit of a box but in general it is OK, the batteries have not been installed yet. Sent very quickly. I recommend the seller!!!! Even there is a rag for lenses! Cool ..!!!
A***z –
Perfect Guauu, seven very well it came to me super fast, nor does it reach ten days, much earlier. The product is 100% I recommend it is a product that is worth a lot to do small jobs looks great with all your lenses. Thank you
g***g –
Excellent product, very well packed and fast delivery. Super recommended. Thank you. Thank you.
F***o –
Perfect, includes a tape to hang them and 5 types of lenses. It needs 3 AAA batteries and the light is orientable.
B***e –
I am very very happy to receive my package very quickly, the soldering iron, the desoldering pump, the tin coils, the two clamps are great, thank you very much.
i***s –
Received the product. everything is well packed. everything looks like an advertisement. Thank you to the seller, I quickly sent the main thing. Recommended seller.
M***d –
Ordered and paid on 29 April 2023. Received on 05 May 2023 in Singapore. Item is well packed and neat. Comes with an instruction leaflet. The lens can be fixed in a snap and there is a swivel to adjust the inclination of the lens for viewing. For the lights to work, requires 3 AAA batteries which isn’t included. Overall, this is very decent stuff.
C***a –
The product arrived complete and very well packed. Arrived before the scheduled date. I tried it and it’s very useful. The product matches your advertising images. Excellent, thank you
V***U –
Very high quality glasses made. Many lenses included, there is a box for storing them. There is a backlight, the battery will have to be bought. Overall very satisfied. Thanks to the seller.