Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
R***o –
Quality lame, expected a little better. Hoped for a metal frame.
k***k –
Delivery in a week to Poland, excellent product, super packed, I recommend❤️❤️
K***n –
Awesome glasses, look and feel amazing on the bread maker. There is polarization, not love. Come with a case, complete with a cloth and a soft cloth cover. The inserts on the arms are just not bright, compare with the red on the mat, who knows the Red Dragon company, they can roughly correlate the color, because the phone camera makes it brighter.
S***o –
Light quality glasses, all match! This is not the first time I order this manufacturer
A***D –
Good quality. The material is metal. There is polarization. The color of the showers differs from the photo in the store (the color is not red, but Brown), but this does not spoil them. I advise.
К***ч –
Great glasses! I recommend everyone, especially who has a wide puck????
S***n –
The glasses are cool, the delivery is fast, I recommend the seller
O***y –
Good glasses, good quality made, nice design, good sun protection, complete set as described. Came to Minsk in 19 days
B***i –
Excellent quality product with test for the polarized lens, and it also comes with the case, cloth bag and flannel for cleaning the lens, very well packed and very fast delivery, recommend!
L***a –
Frankly it’s beautiful I didn’t expect all of it super well packed and fast delivery ok with my eyes closed
A***v –
Delivery to Moscow in 2 weeks quality very good seller recommend
i***v –
Great glasses, very high quality. Included hard cover, pouch cover, cloth cloth. Packed carefully and beautifully, though the box was dented, but it didn’t affect the product. I am very satisfied, thank you seller!
D***n –
Excellent glasses, made with high quality, especially pleased with the kit (case, bag, cloth, polarized test). Came quickly, in just 10 days. I recommend the product and the seller.
V***h –
The glasses are good, well made. But for me the glass is too large.
I***e –
Well packed, it brings its own case, as described by the announcement, good quality for the offered price
N***a –
Very satisfied with the purchase good quality not expected thank you very much
М***н –
The delivery to Kazan was only 10 days, excellent product, satisfied with the purchase, I recommend the seller
S***g –
Thanks for the extra good to the lost nose pedestal I ordered it in a long and wide size because it is big.
s***s –
Very, very high quality glasses, included: plastic cover, most likely covered with artificial leather, also a storage bag, quite comfortable, also a polarization test, tested on more expensive glasses, no difference, everything is fine .. I did not communicate with the seller, but it came quickly enough. I recommend the seller and the product is 100%. I will order again. By the way, the delivery is fast, ~ 2 weeks, which is very wonderful.
D***a –
Great glasses for your money, arrived quickly, packed well. On a big head fit perfectly.