Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***a –
на свету не пробовал, нет солнца) очки лёгкие, чуть кривоватые. в комплекте тряпочка черная, мешочек на шнурках и отвертка- брелок. однозначно, можно заказывать. продавец молодец!
O***i –
super fast delivery and good packaging. thanks for the key holder/ screwdriver. I recommend store
S***y –
نعم ومريحه في النظر اعجتني انصح بها
V***v –
Товар соответствует описанию. Доставка в Украину г.Киев 1 месяц (с момента оплаты заказа), посылка пришла на отделение УкрПочты. Упаковано в картонную коробочку. В комплект продавец положил отвертку в виде брелока, салфетку для протирки и чехол. Весь комплект на фото. Товар не поврежден. Спасибо продавцу за Товар. Магазин и Товар рекомендую. Товар еще не использовал. Как использую дополню отзыв.
Customer –
Hampir 3 bulan barang ini baru sampai. Saya pikir hilang di perjalanan.
M***l –
barang sudah saya Terima,Terima kasih untuk penjualnya yang sangat ramah,walaupun barangnya telat datang tapi bukan kesalahan dari penjualnya mungkin pihak bea cukai Indonesia yang mempersulit….
H***d –
Merci à vous. Belle lunette, avec un cadeau (tourno-vise)
W***a –
muito rápido o envio, ainda tem brindes, recomendo o vendedor.
R***t –
Качество хорошее Без заусенцев и царапин ( даже стекла можно будет вставить другие настоящие) , метериал – пластик, алюминий, продавец положил Ключ – отвёртку (за это спасибо) ещё мешочек и синтетическую салфетку! вот только они не темнеют а это о чем-то говорит?! товар пришол в коробке и целый )
D***e –
Occhiali polarizzati fotocromatici, senza sole sono quasi trasparenti con il sole si scuriscono discretamente. Buon prodotto corredato di bustina portaocchiali e piccolo cacciavite per riparazione. Spedito dentro scatola che ha protetto bene il tutto.
J***o –
llegó en 30 días, es exactamente como los describe
Customer –
Очки соответствуют описанию, фотохро мный эффект не очень сильно затемняет, но работает.
V***v –
очки пришли довольно быстро. дужки металлические. в комплекте были чехол, тряпочка для протирания и брелок – отвертка крестовая и плоская.
L***a –
Трек отслеживается, товар пришёл быстро, очки просто супер, упакованы в простую коробку, но все в целости. В подарок положили отверточки. Очень приятно, спасибо. Продовца и товар рекомендую.
A***i –
Thank you so much
A***v –
пришли в расчетный срок, в бумажном коробку, в чехле, с тряпочкой для протирания, и отверточкой в виде брелка. брал для езды за рулем круглые сутки, но обломился. они не реагируют на свет лампочки, что не подойдёт для ночной езды от света фар. если только слабое затемнение поможет. солнца нет на улице, и когда будет неизвестно, и когда на солнце проверю неизвестно. картинки для проверки нет. добротно сделаны, косяков не заметил, металлические, своих денег стоят уже как обычные.
D***v –
Соответствует описанию, плюс брелок-отвёртка. На затемнение не проверял
C***a –
bonito o óculos de sol, obrigada
Customer –
Real photochromic sunglasses!! Amazing!!! Fits confy, Great store, Great quality!!!
Customer –
Неплохие очки, понравились, Спасибо продавцу.