Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
- You receive the wrong item
- You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
- Other exceptional circumstances outside the control of magnideal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A***v –
Cool shorts, size M fit. My size is normal. There are pockets, comfortable.
F***a –
The order arrived earlier than estimated despite the contingency for the pandemic, it’s a little wider the Lycra to be girl size, the short has good size, good quality, I recommend the product and store
Customer –
Nice shorts At 183 cm 92 kg XL norms
R***h –
Size L, on height 178, quality is good weight I have 72. Seller recommend went 3 weeks
A***v –
Poster shorts, they sit clearly at their 48-50 ordered L approached the net 48 you can safely take m. Stretch well, synthetics are not cheap. The body is pleasant. I recommend to buy. For running is an excellent option.
A***a –
Quality and material are good, delivery is relatively fast)) store recommend⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;⭐& Middot;
K***k –
Shorts came quickly. I took it for the gym. The pocket for the mobile is quite convenient, does not interfere with making a traction. If you turn on the music and do not distract yourself on the social network and devote yourself to training then it is. Recommend.
Customer –
Excellent shorts, elastic, pleasant to the touch. Good stretch. The color is the same as in the photo, the pocket inside is deep, the phone will not fall out, although in intensive training mode you need to be careful.
V***v –
It’s been over a month. This time it seemed to me a little too big. Could L take on my height 180 and weight 75 kg. I order the second time. I just liked it. And so in general everything is fine.
A***v –
Shorts are good, elastic, fit well height 178 weight 89 kg, look voluminous, warm, in the summer it will probably be hot in the heat, but it will be visible
A***n –
Good shorts. At the height of 190, weight 98 took XXL. They’re sitting good. No marriage found. Liked the shoelaces.
A***O –
Delivery took 20 days before the mail to Rostov-on-Don. The shorts came in size, took L. Focusing only on weight and growth of 170/80 in general, the purchase is pleased! Thank pradovic, sent the parcel quickly.
J***a –
Quality seems to be good, arrived in 2 ~ 3 weeks
R***r –
Excellent shorts for their price. size soled. growth-184 cm, weight 72 kg. width beader-99 cm, waist width-75 cm
A***u –
Shorts are mega. Great sewn. Kupilem another. OK
C***c –
Very good product, slightly adjusted sizes, 1.77 mido, weight 82kg, and size L fits me a bit tight as a reference!
V***m –
Shorts came quickly, the quality of a worthy thread is nowhere stuck, I wear size L Took XL sat perfectly. Everything meets the description, the store recommend.
Y***J –
In perfect condition, very nice, today I will try it, I like the fabric, thanks for fast shipping & very well preserved.
A***e –
Product quality is my second purchase product very good and will purchase all colors available like quality.
B*** –
Height 190-weight-100 XXL suited perfectly threads are not torn, no smell excellent shorts)